Terms & conditions

Welcome to Festival Bazar. These Terms and Conditions govern your access to and use of our website, products and online shopping services.

Festival Bazar offers premium gift boxes, jar sets, festive hampers, gift combos and curated gifting collections for various occasions.

By visiting our website or placing an order, you agree to follow the terms outlined below. Please read them carefully before using our services.

1. General Website Usage

By accessing Festival Bazar, you confirm that you understand and agree to these Terms and Conditions.

You agree to:

Provide accurate and complete information when placing an order.
Use our website only for lawful purposes.
Avoid activities that may disrupt website functionality.
Respect our intellectual property rights.
Not misuse our website or services.

We reserve the right to restrict access to users who violate these terms or engage in fraudulent activities, subject to applicable law.

2. Products and Product Information

Festival Bazar makes reasonable efforts to display accurate product descriptions, images, prices and specifications.

However, certain variations may occur due to:

Screen settings and display differences.
Lighting and photography conditions.
Packaging or design updates.
Availability of materials or decorative elements.

Actual product appearance may vary slightly from website images.

Customers are encouraged to read product descriptions carefully before placing an order.

3. Product Pricing and Availability

All product prices are displayed in Indian Rupees (INR), unless stated otherwise.

Prices and product availability may change without prior notice.

We reserve the right to:

Update product prices.
Modify product descriptions.
Discontinue products.
Limit quantities where necessary.

If an order cannot be fulfilled due to stock unavailability or an incorrect listing, we will contact the customer regarding the available options.

4. Orders and Order Confirmation

Customers must provide accurate contact, billing and delivery information while placing an order.

After receiving an order, Festival Bazar may send an order confirmation through the registered email address or mobile number.

An order confirmation indicates that we have received your order. It does not necessarily guarantee dispatch if payment verification, stock confirmation or other checks are pending.

We reserve the right to cancel or decline an order in cases of suspected fraud, incorrect pricing, stock issues or other valid reasons, subject to applicable consumer laws.

5. Payment Terms

Customers can pay using the payment methods made available during checkout.

All online transactions are processed through authorised third-party payment providers.

Customers must ensure that their payment information is accurate and that sufficient funds are available.

Festival Bazar does not request customers to share their banking passwords, card PINs or UPI PINs through email or phone.

6. Shipping and Delivery

Festival Bazar aims to deliver orders safely and within the estimated delivery timeframe displayed during checkout or communicated to customers.

Delivery timelines may vary depending on:

Delivery location.
Product availability.
Courier partner operations.
Weather conditions and public holidays.
Unexpected logistical delays.

Customers must provide a complete and accurate shipping address and contact number.

For more information, please refer to our Shipping Policy.

7. Order Cancellation

Customers who wish to cancel an order should contact our support team as soon as possible.

Cancellation requests are subject to the order’s processing and shipping status.

Orders that have already been dispatched may not be eligible for cancellation and may instead be handled under the applicable return policy.

Any eligible refund will be processed according to the applicable refund terms and payment provider timelines.

8. Returns, Replacements and Refunds

Festival Bazar aims to provide products that meet the descriptions and specifications listed on our website.

Return, replacement and refund requests are subject to our Return & Exchange Policy.

Customers should review the applicable policy before purchasing.

For assistance with a damaged, defective or incorrect product, please contact our customer support team with your order details and supporting information.

9. Bulk and Corporate Gifting Orders

Festival Bazar offers gifting collections suitable for personal celebrations, corporate gifting and bulk orders.

Bulk orders may be subject to separate pricing, availability, packaging requirements and delivery arrangements.

Customers interested in bulk gifting should contact our team to discuss their requirements.

Any customised quotation or special order arrangement will be confirmed separately.

10. Intellectual Property Rights

All content available on Festival Bazar, including:

Website text and descriptions.
Product photographs and images.
Logos and brand elements.
Graphics and designs.
Website layouts and other creative materials.

is owned by Festival Bazar or its respective rights holders, unless otherwise stated.

You may not copy, reproduce, distribute, modify or commercially use this content without prior written permission.

11. User Conduct

Customers agree not to:

Submit false or misleading information.
Use the website for fraudulent activities.
Attempt unauthorised access to website systems.
Upload malicious software or harmful code.
Interfere with website security or functionality.
Violate applicable laws while using our services.

We may take appropriate action when users violate these requirements, subject to applicable law.

12. Third-Party Services and Links

Our website may use third-party services for payment processing, website analytics, shipping and other business operations.

We may also provide links to external websites for customer convenience.

Festival Bazar is not responsible for the independent policies or practices of third-party websites and service providers.

Customers should review the relevant third-party terms before using those services.

13. Limitation of Liability

Festival Bazar takes reasonable steps to maintain accurate product information and reliable website services.

However, to the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from temporary website interruptions, external service failures or circumstances beyond our reasonable control.

Nothing in these Terms and Conditions excludes or limits any consumer rights or legal responsibilities that cannot lawfully be excluded under applicable law.

14. Privacy and Personal Information

Your use of Festival Bazar is also governed by our Privacy Policy.

We collect and process personal information in accordance with that policy and applicable data protection laws.

Please review our Privacy Policy to understand how your information is collected, used and protected.

15. Changes to Terms and Conditions

Festival Bazar reserves the right to update or modify these Terms and Conditions when necessary.

Changes will be published on this page with an updated revision date.

Continued use of our website after an update will be subject to the revised terms, to the extent permitted by applicable law.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by the applicable laws of India.

Any disputes arising from the use of our website or services will be handled by the competent courts having jurisdiction, subject to applicable laws and consumer protection requirements.

17. Contact Information

For questions, concerns or assistance regarding these Terms and Conditions, please contact us.

Festival Bazar

Website: https://festivalbazar.in/

Email: festivalbazar22@gmail.com

Phone: +91 9373060418

Address: M.No.574, Umbraj, Tal-Karad, Umbraj, Satara, Maharashtra – 415109.

Thank you for choosing Festival Bazar. We appreciate your trust and look forward to making your gifting experience special.