Privacy Policy

At Festival Bazar, accessible at https://festivalbazar.in/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, create an account or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

Personal Information

Full name
Email address
Mobile number
Billing and shipping address
Account login information

Order Information

Products purchased
Order history
Payment status and transaction references
Delivery and shipping details

Technical Information

IP address
Browser type and device information
Website usage and browsing activity
Cookies and similar tracking technologies

We do not store complete debit card, credit card or UPI credentials on our website. Payments are processed through authorized third-party payment service providers.

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders.
To confirm purchases and send order updates.
To provide customer support.
To process payments, refunds and cancellations.
To improve our website, products and shopping experience.
To prevent fraudulent transactions and unauthorized activities.
To send promotional offers and updates where permitted by law and your preferences.
To comply with applicable legal and regulatory requirements.

3. Payment Information

Festival Bazar may offer different payment options through third-party payment gateways.

All online payments are handled by the respective payment service providers according to their security standards and privacy policies.

We do not collect or store your complete card details, banking passwords or UPI PINs.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your shopping cart and preferences.
Improve website functionality.
Understand website traffic and visitor behaviour.
Provide a better shopping experience.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share necessary information with trusted service providers, including:

Payment gateway providers for transaction processing.
Courier and logistics partners for order delivery.
Website hosting and technical service providers.
Analytics and marketing service providers, where applicable.
Government authorities or legal agencies when required by law.

Such sharing is limited to what is reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.

Although we make reasonable efforts to protect your information, no method of online transmission or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, provide our services, resolve disputes and comply with applicable legal requirements.

When information is no longer required, we take reasonable steps to delete or anonymize it, subject to applicable legal obligations.

8. Your Privacy Rights

Subject to applicable laws, you may:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Withdraw consent for optional marketing communications.
Raise concerns regarding the processing of your personal information.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Festival Bazar is not responsible for the privacy practices, policies or content of these external websites.

We recommend reviewing their privacy policies before sharing any personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children in violation of applicable laws.

If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps as required by law.

11. Changes to This Privacy Policy

Festival Bazar reserves the right to update or modify this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date. We encourage visitors to review this page periodically.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:

Website: https://festivalbazar.in/
Business Name: Festival Bazar
Email: festivalbazar22@gmail.com
Phone:
Business Address: