Shipping Policy

At Festival Bazar, we carefully prepare every order so your gifts reach you beautifully packed and ready to celebrate. We offer delivery across India and take every effort to ensure your order reaches you safely and on time.

1. Shipping Coverage

We currently offer Pan-India delivery.

Orders can be delivered to most serviceable locations across India. Delivery availability may vary depending on the delivery address and courier serviceability.

2. Order Processing

Orders are generally processed and dispatched within 2–4 business days after the order is successfully placed.

Orders containing customised, bulk, corporate, or specially prepared gifting requirements may require additional processing time. In such cases, our team may contact you with the expected dispatch timeline.

Business days exclude Sundays and public holidays.

3. Delivery Time

Once your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on the destination, courier service, and local delivery conditions.

Delivery timelines may be longer for remote locations or during peak festive seasons, promotional periods, and other high-demand periods.

The delivery date provided at checkout or through order communication is an estimated timeline and may be affected by circumstances beyond our control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the order, delivery location, size, weight, or applicable promotional offers.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through your registered contact details.

You can use the tracking information to check the current status of your shipment.

6. Delayed Deliveries

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• Courier or logistics delays

• Weather conditions

• Festivals or peak-season order volumes

• Public holidays

• Incorrect or incomplete delivery information

• Remote or difficult-to-service locations

• Transportation or operational disruptions

If your order is delayed beyond the expected delivery period, please contact us and we will assist you in checking the shipment status.

7. Incorrect Delivery Information

Please make sure that your name, phone number, complete address, PIN code, and other delivery details are correct before placing your order.

Festival Bazar will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

Additional shipping charges may apply if an order needs to be re-shipped because of incorrect delivery information.

8. Damaged Packages

We take care to pack our gifting products securely. However, if your package appears damaged or tampered with at the time of delivery, please take photographs/videos of the package and contact us as soon as possible.

For damaged or missing items, please refer to our Return & Exchange Policy and contact our support team with your order details and relevant photographs/videos.

9. Bulk & Corporate Orders

For wedding gifting, corporate gifting, return gifts, festive gifting, and other bulk requirements, delivery timelines and shipping arrangements may differ from standard orders.

For bulk orders, please contact our team in advance so we can coordinate production, packaging, dispatch, and delivery according to your requirements.

10. Contact Us

For questions regarding your shipment or delivery, please contact Festival Bazar through our Contact Us page with your order number and registered contact details.

We will do our best to assist you and provide the latest available information regarding your shipment.